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Disclaimer

Last updated: April 14, 2026

HealthLens is an informational tool only. It is not medical or professional advice. Do not substitute this for the opinion of a qualified healthcare professional.

Not medical advice

HealthLens is not a medical device, diagnostic tool, or healthcare provider. It does not diagnose, treat, cure, or prevent any disease or condition. Always consult your doctor, allergist, dietitian, or other qualified professional before making health decisions based on product ingredient information.

Read this if you have a severe allergy

If you have an anaphylactic or life-threatening allergy — to peanuts, tree nuts, shellfish, milk, eggs, soy, wheat, or anything else — you should never rely on HealthLens alone to decide whether a product is safe.

Always:

  • Read the physical label on the product with your own eyes
  • Check for “may contain” and cross-contamination warnings
  • Verify with the manufacturer if the product is not clearly labeled
  • Keep your prescribed emergency medication (e.g. epinephrine auto-injector) with you

How HealthLens works — and its limits

HealthLens uses artificial intelligence (Anthropic Claude) to identify products from photos and cross-reference their ingredients with the health profile you provide. The AI:

  • Can identify the wrong product or wrong variant of a product
  • Can miss ingredients that are present
  • May use outdated ingredient lists if a manufacturer reformulates
  • Cannot detect cross-contamination in shared-facility manufacturing
  • Cannot account for your unique physiology or reaction history
  • May produce inaccurate or incomplete results

This app is NOT appropriate for

  • Diagnosing or treating any medical condition
  • Emergency medical decisions
  • Replacing advice from your doctor, allergist, dietitian, or pharmacist
  • Checking medication interactions (always ask a pharmacist)
  • Determining whether something is safe during pregnancy (ask your OB/GYN)
  • Making decisions about infant or child nutrition (consult your pediatrician)

Limitation of liability

HealthLens and its operators, developers, and affiliates are provided “as is” without warranty of any kind. We are not liable for any allergic reactions, adverse health outcomes, misidentifications, inaccurate ratings, or any other damages — direct, indirect, incidental, or consequential — arising from the use of this application.

You use HealthLens entirely at your own risk. By using this application, you agree to hold harmless HealthLens, its developers, operators, and affiliates from any and all claims, damages, or losses.

By using HealthLens, you acknowledge that

  • This is not medical or professional advice
  • You will not rely solely on this app for health or safety decisions
  • You will verify critical information yourself, especially for severe allergies
  • You will consult a qualified healthcare professional for medical or dietary concerns
  • HealthLens and its operators are not liable for any adverse outcomes

Questions

If you have concerns about this disclaimer or HealthLens’s limitations, contact us at hello@healthlens.io.

Disclaimer — HealthLens · HealthLens